The Ohio Attorney Generals office has reached a settlement with OfficeMax, Inc. resulting in an agreement to honor valid rebate requests and provide rainchecks for hundreds of consumers in accordance with state consumer laws. As part of the settlement, OfficeMax agreed to resolve all consumer complaints filed with the office that were part of the lawsuit, continue to resolve all valid consumer complaints, pay $22,500 in civil penalties, and pay $25,000 to refund the state for work it did to mediate consumer complaints against the company.
We are pleased OfficeMax has agreed to abide by Ohios consumer protection laws and has made adjustments to its business practices to ensure compliance with those laws, Attorney General Jim Petro said.
Petro filed suit against OfficeMax in January for allegedly failing to honor rebates and failing to provide rainchecks when sale items were not in stock.
The Attorney Generals Office had received more than 100 consumer complaints against OfficeMax in the two years prior to the lawsuit. After it was filed the office received hundreds of more complaints.
The Attorney Generals Office will inspect OfficeMaxs printed and promotional advertisements to make sure it is not violating Ohios consumer protection laws.
