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Consumer Affairs

Q-Ray Return Information


Q-Ray sent us the following information about their return procedures:

The 30-day Satisfaction Guarantee begins the day you receive your bracelet.

Proof of purchase, such as a copy of the original sales receipt or packing slip invoice, is required for reimbursement of the full purchase price. Unlike other bracelets, you will know the Q-Ray is working for you within a very short period of time. Once you feel it working, you will not want to take it off. From the moment you put the Q-Ray on your wrist it is attuning itself to your body and will work best only for you from that point forward. If you decide not to keep the Q-Ray, simply return it within 30 days for a full refund of the purchase price.

  1. Send back all materials in their original packaging.
  2. Return Original Invoice - please complete EXCHANGE/RETURN FROM in back of the invoice.
  3. Please make a copy of this invoice for your records.
  4. For your safety - ship the package back to Q-Ray using a trackable method.
  5. Use the RETURN SHIPPING LABEL provided on the other side.
  6. Please return within the Guarantee period.

Q-Ray Returns Department
680 Fargo Avenue
Elk Grove Village, IL 60007

Tel: 1-847-228-1180

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