The company responds to consumers' complaints (2/28/05):
At 24Hourtaxrefund.com, we strive to give every taxpayer an easy-to-use platform to file his or her taxes. We take the guesswork out of complicated tax forms and schedules. The result is a seamless, convenient solution to tax filing.
While most returns are processed without any complications, errors (mostly typographical in nature) occur that can cause a delay in the turnaround time we strive to maintain. Our dedicated customer support team is available 7 days a week and can be reached via telephone, email and live chat to ensure that returns are quickly corrected and resubmitted.
24hourtaxrefund.com
Frank White, VP-Client Relations
5032 West Blvd
Los Angeles, CA 90016